"Confirmation of certificate" when you cannot access Windows virtual desktops and the last resort "Restoration of user profile": RDP sessions frozen and solution [Part 2]

As a precaution for Microsoft's remote access technology "Remote Desktop Protocol" (RDP: Remote Desktop Protocol), there is a problem that the RDP session (accessed by the screen and settings for each user) freeze when configured.When the RDP session freezes, it may not be possible to access the desktops that operate remotely, such as virtual desktops, from client PCs.In such a case, the IT administrator needs to identify the cause of the problem according to the procedure and solve it.

The first part, "Windows virtual desktop," "Memory Insufficient" and its solution, introduced a solution to the shortage of hosts such as servers and PCs that operate remotely.This article describes the method of "confirmation of certificate" and "recreate user profile" as the following steps to be implemented if the problem is not improved even if the lack of memory is resolved.

RDP sessions may be due to fraudulent or damaged certificates.This certificate is a client PC resource used to establish a connection to the host.To fix the certificate, take the following steps (hereinafter, the inside of the circle is written in the Japanese version).

If the registry value "TSUSERENABLED" of the registry triky "Terminal Server" is set to "0" instead of "1", an RDP session may occur.Editing the registry may cause important problems throughout the system, so it is important to take appropriate measures in case of trouble.Confirm and change registry keys in the following steps.

The last resort is to recreate user profiles on a host that cannot establish an RDP session.Be sure to create a backup before you try it because the user data is lost.

To re -create a user profile, take the following steps:

We will carefully select the latest technical explanations, products comparison in the focusing fields, and IT products introduction of IT products from overseas companies from abundant articles in TechnoRget in the United States.